IT Dynamics 365 Techno Functional Specialist

The Power of Now

Be part of something big. Fortescue is leading the world with our plan to decarbonise our iron ore operations, projects that harness renewable energy and the development of technology that will change our planet forever.

An opportunity has arisen for an IT Dynamics 365 Techno Functional Specialist to join the IT.

About the role

We are seeking a Dynamics 365 Techno-Functional Specialist with deep expertise in Supply Chain Management or Manufacturing to lead the technical delivery, business process design, and functional optimization of Microsoft Dynamics 365.

This role combines platform capability with strong ERP process knowledge, acting as the functional authority to design, configure, and continuously improve scalable, secure, and well governed D365 solutions aligned with enterprise architecture and Microsoft best practices.

Working closely with business, IT, data, architecture, and Supply Chain stakeholders, you will translate end to end operational requirements into robust ERP configurations that drive standardization, control, and operational excellence.

What you will do

Functional Solution Ownership

• Partner with business stakeholders to gather, analyse, and document requirements
• Translate business processes into effective D365 solutions
• Lead functional design workshops and solution design sessions
• Configure D365 modules to support business needs (Supply Chain, Manufacturing, Finance)
• Identify opportunities for process automation and optimisation
• Ensure alignment between business objectives and system capabilities
• Support user acceptance testing (UAT) and solution validation

Dynamics 365 Configuration & Customisation

• Assist with the configuration and optimisation of core Dynamics 365 capabilities, including:
• Entities/tables, forms, views, dashboards
• Business process flows
• Security roles and access models
• Workflows and business rules
• Design and implement customisations using:
• Dataverse schema design
• Plugins (C#)
• Power Automate flows
• JavaScript where appropriate
• Manage managed/unmanaged solutions and deployment strategies
• Ensure adherence to ALM and environment management best practices

Integration and Automation

• Design and support integrations between D365 and enterprise systems (ERP, finance, data platforms, identity, middleware)
• Work with:
  • Azure Logic Apps
  • Azure Functions
  • REST APIs / Web APIs
  • Service Bus / Event Grid (where applicable)
• Ensure integrations are secure, reliable, and aligned with enterprise architecture
• Support data migration and data quality initiatives

Power Platform & Platform Governance

• Provide operational ownership across:
  • Power Apps (model-driven and canvas where appropriate)
  • Power Automate
  • Dataverse
• Contribute to environment strategy and governance framework
• Support CI/CD pipelines for D365 and Power Platform deployments
• Monitor platform health, performance, and usage
• Maintain documentation including solution designs, architecture diagrams, and configuration standards

Support & Continuous Improvement

• Act as a point of escalation for complex D365 incidents and issues
• Liaise with third party support vendors to escalate issues and requests
• Perform root-cause analysis and implement sustainable fixes
• Support upgrades and Microsoft roadmap changes
• Proactively recommend system enhancements and optimisation opportunities
• Provide knowledge transfer and guidance to users and internal teams

Security, Compliance & Risk

• Implement role-based and field-level security
• Manage application users and service principals
• Support audit, compliance, and regulatory requirements
• Ensure solutions align with internal security and data governance policies

About you

Functional

• Strong understanding of business process design and optimisation
• Experience leading requirement gathering and solution workshops
• Ability to translate business needs into technical solutions
• Experience supporting end-to-end D365 implementations

Technical

• Hands-on experience with Microsoft Dynamics 365
• Good understanding of configuration and customisation capability
• Experience with:

• • Plugins (C#)
  • Web API / SDK
  • Power Automate
  • Solution lifecycle management
• Understanding of Power Platform architecture

Integration & Cloud

• Experience integrating D365 with enterprise systems
• Azure experience including:

• • Azure Functions
  • Logic Apps
  • Azure AD / Entra ID

• Understanding of REST APIs and authentication flows (OAuth)

DevOps & Governance

• CI/CD for D365 and Power Platform
• Source control (Git)
• Environment and release management
• Monitoring and troubleshooting production systems

Desirable

• Microsoft Dynamics 365 or Power Platform certifications
• Experience in enterprise-scale D365 environments
• Experience of Teamcenter and Visual Factory integrations with D365
• Familiarity with data platforms (Azure Data Factory, Synapse, Fabric, SQL)
• Understanding of enterprise architecture principles
• Experience working in regulated or compliance-driven environments

What is in it for you?

Our UK benefits include:

• Bonus scheme
• Aviva Pension
• Group Life Assurance
• Group Income Protection
• Electric Car Scheme
• Health Cash Plan
• Employee Assistance Programme
• Private Medical Insurance
• 26 days holiday plus public holidays and the opportunity to purchase an additional 5 days per year
• Childcare Benefits
• Free on-site gym access and discounted national memberships

Fortescue celebrates individual strengths and team members are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with. Diverse backgrounds include First Nations Peoples, people with disabilities, LGBTQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics. We encourage candidates from all backgrounds to apply.

https://fortescue.com/careers 

Internal Candidates / Current Contractors please apply via Success Factors Careers Portal. For further information on how to apply please visit the Fortescue Hub. 

Fortescue reserves the right to close applications early should a suitable pool of candidates be identified. Fortescue will never contact you to ask for payment of any kind, whether directly or through a third party.